Privacy Policy
Introduction
Powerhouse Technologies respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
Company Information
Powerhouse Technologies
1st Floor, Autoparks House
13 Park Crescent
Glenhazel
Johannesburg
2192
South Africa
Email: info@speech.co.za
Information We Collect
When you place an order, submit a contact form, subscribe to our communications, or interact with our website, we may collect:
- Full name
- Email address
- Telephone number
- Billing address
- Delivery address
- Order history
- Website usage information
We do not collect or store credit card or banking information.
Payment Processing
All online payments are securely processed by PayFast.
Payment information is submitted directly to PayFast and is governed by their own privacy and security policies.
Powerhouse Technologies does not have access to or store your payment card details.
How We Use Your Information
We use personal information to:
- Process and fulfil orders
- Arrange deliveries
- Provide customer support
- Communicate regarding orders and enquiries
- Send marketing communications where consent has been provided
- Improve our products, services, and website
- Comply with legal obligations
Marketing Communications
You may receive promotional emails from Powerhouse Technologies if you have subscribed to our mailing list or provided consent.
You may unsubscribe at any time using the unsubscribe link included in our emails.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience and analyse website performance.
We may use:
- Google Analytics
- Meta (Facebook) Pixel
- Website cookies and tracking tools
These tools help us understand visitor behaviour and improve our marketing efforts.
You can disable cookies through your browser settings, although some website features may not function correctly.
Information Sharing
We do not sell, rent, or trade personal information.
We may share information with trusted service providers where necessary, including:
- Payment processors
- Courier companies
- Website hosting providers
- Marketing service providers
These parties are required to protect your information and use it only for authorised purposes.
Data Security
We implement reasonable technical and organisational safeguards to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
While we take appropriate precautions, no internet transmission can be guaranteed completely secure.
Your Rights
In accordance with POPIA, you have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of information where legally permissible
- Withdraw consent for marketing communications
- Lodge a complaint regarding the handling of your personal information
Requests can be submitted to:
info@speech.co.za
Changes to this Policy
Powerhouse Technologies reserves the right to update this Privacy Policy from time to time.
Any changes will be published on this page and become effective immediately upon publication.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
info@speech.co.za
